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Privacy Policy

Last updated: May 24, 2026

This document is provided as-is for general informational purposes and is not legal advice. Please review with a qualified lawyer before relying on it for your business.

VeraForge Technologies Corp. ("VeraForge," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit veraforge.ca or engage us for services, how we use it, and the choices you have. We operate from Ontario, Canada and follow the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Who we are

VeraForge Technologies Corp., 10 Four Seasons Place, Suite 1000, Etobicoke, ON M9B 6H7, Canada. Contact: privacy@veraforge.ca.

2. Information we collect

  • Information you provide. Name, email, phone, company, project details, and any message content you submit through our Forge Brief form, Calendly bookings, SMS, email, or phone calls.
  • Lead form data from advertising platforms. If you submit a lead form through a Facebook/Meta or Google ad, we receive the contact information you chose to share with us.
  • Payment information. If you purchase services, payment is processed by our payment processor (e.g., Stripe). We do not store full card numbers on our servers.
  • Usage and device data. IP address, browser type, operating system, referring URL, pages viewed, and timestamps, collected through cookies and similar technologies.
  • Cookies and pixels. See our Cookie Policy.

3. How we use your information

  • Respond to inquiries and provide quotes or proposals.
  • Deliver, support, and invoice for the services you engage us for.
  • Operate, secure, and improve our website.
  • Measure the performance of our advertising (including Facebook/Meta and Google ads) and reach similar audiences.
  • Send transactional emails and, with your consent, occasional updates. You can unsubscribe at any time.
  • Comply with legal obligations and enforce our Terms of Service.

4. Legal basis

Under PIPEDA we rely on your consent (express or implied) to collect and use your personal information for the purposes described above. Where applicable to international visitors, we also rely on legitimate interests (operating our business) and the performance of a contract (delivering services you requested).

5. Third-party processors

We share limited information with vetted service providers who help us run our business:

  • Hosting & database: Lovable Cloud (Supabase), Cloudflare.
  • Scheduling: Calendly.
  • Payments: Stripe (if/when enabled).
  • Advertising & analytics: Meta (Facebook) Pixel and Conversions API, Google Analytics. Only if enabled on the site at the time of your visit.
  • Email & communications: our email and SMS providers.

Each processor handles your data under its own privacy terms.

6. Data retention

We keep inquiry and client records for as long as needed to provide our services and to meet tax, accounting, and legal obligations (typically up to 7 years for financial records). Marketing contact data is kept until you unsubscribe or request deletion.

Support emails and screenshots. If you email us through the support form or send a screenshot or other personal information by replying to one of our emails, that content is stored in our support mailbox until we delete it. You can ask us to delete it at any time by emailing privacy@veraforge.ca.

7. Your rights

You may, at any time:

  • Request access to the personal information we hold about you.
  • Ask us to correct inaccurate information.
  • Withdraw consent and request deletion (subject to legal retention requirements).
  • Opt out of marketing communications.
  • File a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca).

To exercise any of these rights, email privacy@veraforge.ca.

8. International transfers

Some of our processors store data on servers outside Canada (including the United States and the European Union). By using our site or services, you acknowledge that your data may be processed in those jurisdictions and may be subject to lawful access requests.

9. Children

Our services are not directed to children under 16, and we do not knowingly collect their information.

10. Security

We use reasonable administrative, technical, and physical safeguards (encryption in transit, access controls, vetted vendors) to protect your information. No method of transmission over the Internet is 100% secure.

11. Changes

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision.

12. Contact

Questions or requests? Email privacy@veraforge.ca or write to VeraForge Technologies Corp., 10 Four Seasons Place, Suite 1000, Etobicoke, ON M9B 6H7, Canada.

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